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PAYMENT INTEGRITY CLINICAL REVIEW SERVICES

The bill says 41 units. The chart has to show them.

Payment integrity clinical review services read an itemized bill against the chart behind it and cite the documentation for every billed line. Charges with no supporting record are flagged, and the medical necessity determination stays with the payer's clinical reviewer and medical director.

Click any row → the source page it cites
Bill audit · Case #IME-4812 documented
Adams, Timothy · itemized bill and chart
342 pp / 2 packets received logged
11 duplicate pages removed free
p.140 — wrong patient quarantined
Pages 342 Documents 27 Cited 100%

The criteria are published. So is the reviewer who applies them.

We do not build for a case type until we can name the standard that defines a correct output and the person who grades the file against it. In payment integrity review, both are already published.

The standard and the referee
The rulebook
  • The plan's own medical policy and the licensed criteria set it names — the published screening criteria the determination must be measured against
  • The provider contract's billing terms, including the itemization and audit rights the plan actually holds
  • CMS coverage and billing rules where the line of business is Medicare Advantage or a Medicaid managed care plan
  • State prompt-pay statutes and the appeal rights that attach to a clinical denial
The referee
  • The plan's medical director, who makes and signs the medical necessity determination
  • The independent review organization on external appeal, which tests the determination against the criteria
  • The state insurance regulator and the courts, where a pattern of unsupported denials becomes an enforcement matter
Nurse reviewers reconciling itemized bills against charts line by line, by hand Flat 10¢/page here, duplicates free
Bill audit · Case #IME-4812 cited 100%
Packet342 pp / 2 packets · 11 deduplicatedlogged
Billed linesMatched to the documentationcited
Criteria elementsLocated in the chart, page-citedcited
Unsupported chargesBilled with nothing behind itflagged
Audit delivered · cited 100% · no coverage determination
How it works

3 steps between the bill and the determination.

01

Send the bill and the chart

The itemized bill and the full clinical record behind it, in any format and any order.

02

We return the audit, page-cited

Each billed line matched to the documentation supporting it, the criteria elements located in the chart, and every charge with nothing behind it flagged in its own line.

03

Your medical director determines

Medical necessity, coverage, and the payment decision are the plan's, made by a clinician under the plan's own criteria. We never deny, approve, or price a claim.

The boundary, in writing

Evidence for the reviewer, never the coverage decision.

We reconcile the billed lines against the chart and cite what supports each one. We do not determine medical necessity, deny or approve a claim, apply a coverage exclusion, or calculate a payment. Every one of those is a plan determination made by a qualified clinical reviewer, and the appeal rights that follow attach to that person's decision, not to ours.

The audit runs in both directions. A billed line the chart clearly supports is called out as supported, because a payment integrity program that only ever finds overpayments is the one that loses on external appeal.

Audit trail · Case #IME-4812 exportable
08:12Packet received · 342 pp / 2 packetssystem
08:3111 pages deduplicatedsystem
08:44p.140 flagged — wrong patientsystem
08:54Bill audit complete · audit complete · lines reconciled · cited 100%system
09:20Bill audit reviewed · citations verifiedreviewer
09:26Bill audit exported · determination made off-platformreviewer
Every access logged · file deleted 30 days after delivery
Why Medrecords AI

The rules the platform never breaks.

Medrecords AI EVERY LINE CITED
CASE #IME-4812 · ADAMS, T.342 pp
2/14 — ER visit, right knee p.4
4/18 — arthroscopic surgery p.61
p.140 — wrong patient quarantined
Medrecords AI
Read every page · cite every line

HIPAA, under a signed BAA

Every file is handled under our Business Associate Agreement, from the first byte.

Never trains a model

Your records are never used to train any AI model — ours or anyone else's.

Every line cited

If we can't cite it, we don't say it. Every sentence links to its source page.

Deleted after delivery

Files are deleted 30 days after delivery, with a full audit log of every access.

Powered by the platform

4 capabilities behind every bill audit.

The bill audit is 1 deliverable of the same platform that reads, sorts, and cites the whole record.

Medical Records OCR

Every page read in full — itemized bills, MAR sheets, implant logs, operative notes, handwritten flowsheets — nothing skipped, nothing guessed.

IN ACTION · 342 pp / 2 packets → 27 documents, read in full

Medical Chronology

The admission builds itself into a timeline, so a billed service can be placed against the hour it was supposedly delivered.

IN ACTION · admission → discharge, 1 continuous timeline

Verifiable AI Citations

If we can't cite it, we don't say it. Every billed line in the audit links to the chart page that documents it, or is flagged as unsupported.

IN ACTION · every line → cited 100%

Medical Summary Reports

The audit formats straight into the review file — your template, your letterhead.

IN ACTION · bill audit → determination-ready file
FAQ

Payment integrity review, answered.

No. We cite the chart documentation behind each billed line and locate the criteria elements in the record. Medical necessity, coverage, and the payment decision are the plan's, made by a qualified clinical reviewer under the plan's own criteria.

No. Lines the chart clearly supports are called out as supported. A program that only ever finds against the provider is the one that gets reversed on external appeal, and the audit is more useful when it can be trusted in both directions.

The one your medical policy names and the denial will cite. Working against a generic indicator list produces a review the independent review organization can dismiss; working against the criteria actually in play produces one it has to engage with.

No. Medrecords AI does not retrieve records from providers or facilities. You bring the records you already have — review starts in minutes from upload. Retrieval vendors take days; you can keep yours and still cut the review to minutes.

Send 1 file. We'll tell you what we can read.

No obligation. If the case type is buildable we'll scope it; if it isn't, we'll say so.