What it does
Record Retrieval Solutions publishes these service lines: Medical record retrieval, medical billing record retrieval, medical record summarization, radiology imaging retrieval, electronic medical record retrieval, prescription network retrieval, Medical record retrieval (standard/electronic/prescription network), Medical billing record retrieval, Medical record summarization, Radiology imaging retrieval, Record certification and RecordSync case-mgmt portal integration. Everything above is drawn from the 4 public sources cited at the foot of this page. Fields the company does not publish are marked as unpublished below rather than estimated.
Key facts
| Segment | Medical Record Retrieval / ROI, Long-tail / Boutique |
| Website | |
| Founded | 2014 (self-reported on its LinkedIn company page) |
| HQ | 4237 Salisbury Rd, Suite 403, Jacksonville, FL 32216 |
| Pricing | $45 fixed flat fee per typical record request (per company site 'Fair Pricing' model), $45 fixed flat fee per typical record request, combined medical+billing charged as single request where possible and no hidden costs |
| Turnaround | Average 15-16 days (per company site) |
| Certifications | HIPAA compliance via secure portal and HIPAA Secure Now! certified |
| Headcount | 11-50 employees |
| Ownership | Privately held |
Medrecords AI vs Record Retrieval Solutions at a glance
Same 8 rubric rows, side by side. Vendor cells repeat what Record Retrieval Solutions publishes; a row it has not published stays that way. Medrecords AI cells are our own published terms.
| Rubric row | Medrecords AI | Record Retrieval Solutions |
| Processing model | AI drafts and cites; you review and sign. Every line cites its source page. | Human-managed retrieval + client tracking portal |
| Human QA | Yours, not ours. Output is editable and every claim links to the page it came from. | None disclosed |
| Typical turnaround | Minutes to hours per file | Average 16 days (vs. HIPAA's 30-day requirement) |
| Pricing model | Pay per page, no subscription (Self-Service); annual licence for Enterprise On-Prem | Flat fee per request |
| Indicative cost | from 10¢ to as low as 5¢ a page, duplicates free | $45 flat fee per request (3-3,000 pages) |
| Export formats | DOCX, PDF and HTML, hyperlinked back to every source page; API or SFTP delivery | Not published |
| Best for | Law firms, IME clinics, legal nurse consultants and small TPAs | Law firms wanting fixed-price record retrieval |
| Customer satisfaction | We publish no rating of our own | No public reviews found |
Longer versions: Medrecords AI vs Record Retrieval Solutions, head to head · Record Retrieval Solutions alternatives compared.
The boundary on our side does not move: the software drafts and cites; you review, you revise, you sign.
Evaluation criteria
Profile notes
What to confirm before you sign
Record Retrieval Solutions publishes 7 of the 8 fields in the Content Hub rubric. Across all 270 vendors profiled in the Content Hub, the median is 5 of 8.
The other 9 questions, and what all 270 profiled vendors do and do not publish, are in the evaluation guide.
