What it does
RecordQuest publishes these service lines: Release of Information (ROI) services for healthcare organizations and patient form completion (including FMLA forms). Everything above is drawn from the 8 public sources cited at the foot of this page. Fields the company does not publish are marked as unpublished below rather than estimated.
Key facts
| Segment | Medical Record Retrieval / ROI |
| Website | |
| Founded | 2006 ('Optimizing ROI workflows since 2006' per company site) |
| HQ | Charleston, SC, USA (115 Fairchild St., Ste. 160) |
| Headcount | 51-200 employees (self-reported band on its LinkedIn company page) |
| Ownership | Privately held (per its LinkedIn company page; no filing published) |
| Certifications | SOC 2 Type II; states HIPAA and HITECH compliance (no third-party audit named) |
| Not published | PricingTurnaround |
Medrecords AI vs RecordQuest at a glance
Same 8 rubric rows, side by side. Vendor cells repeat what RecordQuest publishes; a row it has not published stays that way. Medrecords AI cells are our own published terms.
| Rubric row | Medrecords AI | RecordQuest |
| Processing model | AI drafts and cites; you review and sign. Every line cites its source page. | Human-managed remote ROI service |
| Human QA | Yours, not ours. Output is editable and every claim links to the page it came from. | Included (page-by-page HIPAA verification) |
| Typical turnaround | Minutes to hours per file | 24-hour average turnaround for compliant digital requests |
| Pricing model | Pay per page, no subscription (Self-Service); annual licence for Enterprise On-Prem | Not published |
| Indicative cost | from 10¢ to as low as 5¢ a page, duplicates free | Not published |
| Export formats | DOCX, PDF and HTML, hyperlinked back to every source page; API or SFTP delivery | Not published |
| Best for | Law firms, IME clinics, legal nurse consultants and small TPAs | Healthcare providers outsourcing EHR-agnostic ROI |
| Customer satisfaction | We publish no rating of our own | No public reviews found |
Longer versions: Medrecords AI vs RecordQuest, head to head · RecordQuest alternatives compared.
The boundary on our side does not move: the software drafts and cites; you review, you revise, you sign.
Evaluation criteria
Profile notes
What to confirm before you sign
RecordQuest publishes 6 of the 8 fields in the Content Hub rubric. Across the 17 Medical Record Retrieval / ROI vendors profiled here, the median is 5 of 8.
- How do you charge — per page, per file, per hour, or per seat?Get the unit before you scope a pilot. A per-hour or per-seat quote and a per-page quote behave very differently once a file runs past 1,000 pages.
- What does a real 1,000-page file cost, all in?Ask for a worked example rather than a rate card. Duplicate pages, rush fees and monthly minimums are where the quoted rate and the final invoice separate.
The other 7 questions, and what all 270 profiled vendors do and do not publish, are in the evaluation guide.
