What it does
Hona does not publish a description of its services. The fields below record only what could be confirmed from the 9 public sources cited at the foot of this page; nothing is estimated to fill the gap.
Key facts
| Segment | Clinical (Patient Records) |
| Website | |
| Founded | 2023 |
| HQ | Lehi, Utah |
| Headcount | 51-200 employees |
| Ownership | Venture-backed; raised $9.5M Series A led by Costanoa Ventures with Ludlow Ventures, Soma Capital and Y Combinator |
| Certifications | SOC 2 Type 1 |
| Not published | PricingTurnaround |
Medrecords AI vs Hona at a glance
Same 8 rubric rows, side by side. Vendor cells repeat what Hona publishes; a row it has not published stays that way. Medrecords AI cells are our own published terms.
| Rubric row | Medrecords AI | Hona |
| Processing model | AI drafts and cites; you review and sign. Every line cites its source page. | AI + Human (AI agent with human escalation) |
| Human QA | Yours, not ours. Output is editable and every claim links to the page it came from. | Included (staff can step in/escalate) |
| Typical turnaround | Minutes to hours per file | 4-minute average client response time (AI outreach) |
| Pricing model | Pay per page, no subscription (Self-Service); annual licence for Enterprise On-Prem | Not published |
| Indicative cost | from 10¢ to as low as 5¢ a page, duplicates free | Not published |
| Export formats | DOCX, PDF and HTML, hyperlinked back to every source page; API or SFTP delivery | Not published |
| Best for | Law firms, IME clinics, legal nurse consultants and small TPAs | Mid-to-large personal injury firms managing high caseloads |
| Customer satisfaction | We publish no rating of our own | 4.1/5 on G2 (7 reviews) |
Longer versions: Medrecords AI vs Hona, head to head · Hona alternatives compared.
The boundary on our side does not move: the software drafts and cites; you review, you revise, you sign.
Evaluation criteria
Profile notes
What to confirm before you sign
Hona publishes 5 of the 8 fields in the Content Hub rubric. Across all 270 vendors profiled in the Content Hub, the median is 5 of 8. Of the 3 it leaves unpublished, these 2 matter most.
- How do you charge — per page, per file, per hour, or per seat?Get the unit before you scope a pilot. A per-hour or per-seat quote and a per-page quote behave very differently once a file runs past 1,000 pages.
- What does a real 1,000-page file cost, all in?Ask for a worked example rather than a rate card. Duplicate pages, rush fees and monthly minimums are where the quoted rate and the final invoice separate.
The other 7 questions, and what all 270 profiled vendors do and do not publish, are in the evaluation guide.
Sources
- Hona website
- Capterra (aggregate) · 2026-03-12
- Software Advice (AU) · date n/a
- Software Advice NZ · date n/a
- Software Advice UK · date n/a
- Vendor (customer stats) · 2025-12-01
- G2 Hona reviews
- Hona homepage
- Legalyze.ai: Best AI Tools for Personal Injury Attorneys (2026)
- LinkedIn: Hona
- Hona website
- LinkedIn: Hona