What it does
Medical document review for litigation (organization/indexing, expert medical analysis, chronologies, narrative summaries, clinical analyses, case assessment/onboarding, QA), record retrieval (medical, employment, billing records; hospital, imaging, surgical, mental health, pharmacy, dental records), 100% dedicated litigation-support teams. Everything above is drawn from the 3 public sources cited at the foot of this page. Fields the company does not publish are marked as unpublished below rather than estimated.
Key facts
| Segment | Offshore (non-India): PH / LatAm / Other |
| Website | |
| Founded | 2011 |
| HQ | 18F Unit 18-1 Citibank Center, 8741 Paseo de Roxas, 1226, Makati, Metro Manila, Philippines |
| Headcount | 500-999 employees (per Outsource Accelerator profile) |
| Ownership | Privately held; Edward Moore (CEO), Patrick Freking (CFO); revenue range cited $25M-$50M |
| Pricing | General staffing rate cited at $13-18/hour for full-time employees (per Outsource Accelerator); specific per-case/medical-document-review pricing not disclosed |
| Turnaround | Record retrieval typically 15-30 days depending on complexity; real-time status tracking via secure client portal |
| Certifications | HIPAA compliant; encrypted data transmission; role-based access controls; audit trails |
Medrecords AI vs Peak Outsourcing at a glance
Same 8 rubric rows, side by side. Vendor cells repeat what Peak Outsourcing publishes; a row it has not published stays that way. Medrecords AI cells are our own published terms.
| Rubric row | Medrecords AI | Peak Outsourcing |
| Processing model | AI drafts and cites; you review and sign. Every line cites its source page. | Outsourced Human Team (offshore) |
| Human QA | Yours, not ours. Output is editable and every claim links to the page it came from. | None disclosed |
| Typical turnaround | Minutes to hours per file | Not published |
| Pricing model | Pay per page, no subscription (Self-Service); annual licence for Enterprise On-Prem | Not published |
| Indicative cost | from 10¢ to as low as 5¢ a page, duplicates free | Not published |
| Export formats | DOCX, PDF and HTML, hyperlinked back to every source page; API or SFTP delivery | Not published |
| Best for | Law firms, IME clinics, legal nurse consultants and small TPAs | Healthcare compliance, billing accuracy, patient engagement |
| Customer satisfaction | We publish no rating of our own | No public reviews found |
Longer versions: Medrecords AI vs Peak Outsourcing, head to head · Peak Outsourcing alternatives compared.
The boundary on our side does not move: the software drafts and cites; you review, you revise, you sign.
Evaluation criteria
Profile notes
What to confirm before you sign
Peak Outsourcing publishes 4 of the 8 fields in the Content Hub rubric. Across the 30 Offshore (non-India): PH / LatAm / Other vendors profiled here, the median is 6 of 8. Of the 4 it leaves unpublished, these 2 matter most.
- How do you charge — per page, per file, per hour, or per seat?Get the unit before you scope a pilot. A per-hour or per-seat quote and a per-page quote behave very differently once a file runs past 1,000 pages.
- What does a real 1,000-page file cost, all in?Ask for a worked example rather than a rate card. Duplicate pages, rush fees and monthly minimums are where the quoted rate and the final invoice separate.
The other 7 questions, and what all 270 profiled vendors do and do not publish, are in the evaluation guide.
