What it does
Retrēv publishes these service lines: Claimant support (intake assistance, communication management), digital discovery (identity verification, provider mapping), nationwide medical record retrieval and nurse-led record review. Everything above is drawn from the 5 public sources cited at the foot of this page. Fields the company does not publish are marked as unpublished below rather than estimated.
Key facts
| Segment | Mass Tort / Settlement / Lien |
| Website | |
| HQ | 115 Gregory Square, Pensacola, FL 32502 |
| Certifications | HIPAA-compliant secure portal referenced (no formal certification named) |
| Founded | Founded 2010 |
| Headcount | 51-200 employees |
| Ownership | Privately held |
| Not published | PricingTurnaround |
Medrecords AI vs Retrēv at a glance
Same 8 rubric rows, side by side. Vendor cells repeat what Retrēv publishes; a row it has not published stays that way. Medrecords AI cells are our own published terms.
| Rubric row | Medrecords AI | Retrēv |
| Processing model | AI drafts and cites; you review and sign. Every line cites its source page. | AI + Human nurse-led review |
| Human QA | Yours, not ours. Output is editable and every claim links to the page it came from. | Included – nurse-led medical record analysis |
| Typical turnaround | Minutes to hours per file | 48 hours or less (rapid retrieval option) |
| Pricing model | Pay per page, no subscription (Self-Service); annual licence for Enterprise On-Prem | Not published |
| Indicative cost | from 10¢ to as low as 5¢ a page, duplicates free | Not published |
| Export formats | DOCX, PDF and HTML, hyperlinked back to every source page; API or SFTP delivery | Not published |
| Best for | Law firms, IME clinics, legal nurse consultants and small TPAs | Rapid nationwide medical record retrieval & nurse-led review |
| Customer satisfaction | We publish no rating of our own | No public reviews found |
Longer versions: Medrecords AI vs Retrēv, head to head · Retrēv alternatives compared.
The boundary on our side does not move: the software drafts and cites; you review, you revise, you sign.
Evaluation criteria
Profile notes
What to confirm before you sign
Retrēv publishes 5 of the 8 fields in the Content Hub rubric. Across the 23 Mass Tort / Settlement / Lien vendors profiled here, the median is 4 of 8. Of the 3 it leaves unpublished, these 2 matter most.
- How do you charge — per page, per file, per hour, or per seat?Get the unit before you scope a pilot. A per-hour or per-seat quote and a per-page quote behave very differently once a file runs past 1,000 pages.
- What does a real 1,000-page file cost, all in?Ask for a worked example rather than a rate card. Duplicate pages, rush fees and monthly minimums are where the quoted rate and the final invoice separate.
The other 7 questions, and what all 270 profiled vendors do and do not publish, are in the evaluation guide.
