What it does
Agentic legal AI platform for plaintiff/PI firms: case intake, medical chronologies, demand letters, litigation drafting, case-economics analysis, cross-case analysis for mass torts; integrates with Westlaw and case management/document systems. The published service lines are: Agentic AI case intake automation, AI-generated medical chronologies, AI-generated demand letters, litigation drafting tools, case economics/ledger analysis and firm intelligence/cross-case analytics. Everything above is drawn from the 19 public sources cited at the foot of this page. Fields the company does not publish are marked as unpublished below rather than estimated.
Key facts
| Segment | AI-native / Tech-enabled service, Legal (PI / Mass Tort), Mass Tort / Settlement / Lien |
| Website | |
| Founded | 2021 |
| HQ | Seattle, WA — exact street address Not published |
| Headcount | 11–50 employees |
| Ownership | Private, venture-backed. Crunchbase lists 2 rounds: a Series B led by Sapphire Ventures and a Series A; other named investor Mayfield Fund (5 total investors listed). Amounts/dates/valuation Not published (obfuscated on free Crunchbase view). Founders: Jerry Zhou (CEO), Kyle Lam (CTO). |
| Pricing | Not published (not disclosed on public site) |
| Certifications | SOC 2 Type II certified, HIPAA compliant, PHIPA compliant, GDPR compliant, states 24/7 monitoring with US, UK and and Canada data centers |
| Not published | Turnaround |
Medrecords AI vs Supio at a glance
Same 8 rubric rows, side by side. Vendor cells repeat what Supio publishes; a row it has not published stays that way. Medrecords AI cells are our own published terms.
| Rubric row | Medrecords AI | Supio |
| Processing model | AI drafts and cites; you review and sign. Every line cites its source page. | 100% AI (CaseAware), human-validated benchmarks |
| Human QA | Yours, not ours. Output is editable and every claim links to the page it came from. | Included – accuracy benchmarked with human expert validation |
| Typical turnaround | Minutes to hours per file | Not published |
| Pricing model | Pay per page, no subscription (Self-Service); annual licence for Enterprise On-Prem | Subscription (Case Subscription / Unlimited Firm Access) |
| Indicative cost | from 10¢ to as low as 5¢ a page, duplicates free | Not published |
| Export formats | DOCX, PDF and HTML, hyperlinked back to every source page; API or SFTP delivery | Not published |
| Best for | Law firms, IME clinics, legal nurse consultants and small TPAs | AI case-workflow automation for personal injury law firms |
| Customer satisfaction | We publish no rating of our own | 4.8/5 from 57 G2 reviews (captured 13 Aug 2026). Platform aggregate, not a Medrecords AI rating. |
Longer versions: Medrecords AI vs Supio, head to head · Supio alternatives compared.
The boundary on our side does not move: the software drafts and cites; you review, you revise, you sign.
Evaluation criteria
Profile notes
What to confirm before you sign
Supio publishes 6 of the 8 fields in the Content Hub rubric. Across all 270 vendors profiled in the Content Hub, the median is 5 of 8.
- What does a real 1,000-page file cost, all in?Ask for a worked example rather than a rate card. Duplicate pages, rush fees and monthly minimums are where the quoted rate and the final invoice separate.
- What is the turnaround on a 1,000-page file, and is that a median or a best case?Ask what the clock starts from — receipt, or the point the file clears intake — and what the same number looks like in your busiest week.
The other 7 questions, and what all 270 profiled vendors do and do not publish, are in the evaluation guide.
Sources
- Supio website
- Glassdoor (employee review) · 2026-06-22
- Independent review (AIAgentSquare) · 2026-07-03
- Independent review (comparateur-ia) · 2026-04-04
- Supio – Pricing
- Thomson Reuters – Thomson Reuters and Supio partnership
- ProPlaintiff.ai – Supio Pricing Guide
- SuperInsight: Best AI Tools for Medical Chronology: 2026 Guide for Legal Professionals
- Tavrn: The 8 Best Medical Chronology Software Tools for Lawyers (2026)
- InQuery: Comparing the Top AI Medical Chronology and Record Retrieval Platforms Side by Side
- InQuery: AI Medical Chronology Speed Benchmarks: Top Platforms Compared
- Casefleet: Casefleet vs Supio (2026)
- ProPlaintiff.ai: Supio vs EvenUp: Side-by-Side Comparison for Plaintiff Firms
- Supio: Supio vs EvenUp (2026): EvenUp Alternatives
- Supio: Supio vs Eve (2026): Eve Alternatives
- Supio: Supio vs Parambil (2026): Parambil Alternatives
- InQuery: 7 AI Platforms for Legal Medical Chronologies: Features, Pricing, and Accuracy Compared
- G2 reviews for Supio
- Supio website