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Supio — Profile & Assessment

Supio operates in the medical-record review ecosystem, within the AI-native / Tech-enabled service, Legal (PI / Mass Tort), Mass Tort / Settlement / Lien segment. This profile maps what the company publishes to the Content Hub evaluation rubric, with sources. 13 of 17 facts are confirmed from 17 public sources; unpublished fields are marked, never estimated.

4 sections·17 sources·Verified 2026-08-21 ✓
Disclosure
13/17 facts
01

What it does

Agentic legal AI platform for plaintiff/PI firms: case intake, medical chronologies, demand letters, litigation drafting, case-economics analysis, cross-case analysis for mass torts; integrates with Westlaw and case management/document systems. The published service lines are: Agentic AI case intake automation, AI-generated medical chronologies, AI-generated demand letters, litigation drafting tools, case economics/ledger analysis and firm intelligence/cross-case analytics. Everything above is drawn from the 17 public sources cited at the foot of this page. Fields the company does not publish are marked as unpublished below rather than estimated.

02

Evaluation criteria

Disclosure across the hub318 vendors profiled
12345median678

Supio publishes 5 of the 8 fields in the rubric. Across the 318 vendors profiled in this hub the median is 5. 78 of the 318 publish more; 91 publish exactly as many.

Content Hub rubric5 of 8 published
Processing model
100% AI (CaseAware), human-validated benchmarks
Human QA
Included – accuracy benchmarked with human expert validation
Typical turnaround
Not published
Pricing model
Subscription (Case Subscription / Unlimited Firm Access)
Indicative cost
No published rate. Every CTA is "Book A Demo." No self-serve signup or price list found.
Export formats
Not published
Best for
AI case-workflow automation for personal injury law firms
Customer satisfaction
4.8/5 from 57 G2 reviews (captured 13 Aug 2026). Platform aggregate, not a Medrecords AI rating.
03

Profile notes

Who it serves
Personal injury (PI), mass torts, motor vehicle accidents (MVA), Personal injury litigation, motor vehicle accidents and mass torts (plaintiff-side exclusively)
Claims & platform notes
Core product is agentic AI platform for plaintiff law firms, data centers in US, UK, and Canada, Described as an 'agentic AI platform', API-enabled for custom workflows, processes medical records/case documents at scale, integrates with Thomson Reuters/Westlaw. No published accuracy benchmarks found. States 30+ named law firm clients incl. Ankin Law, Chaffin, D'Amore Law, Hughes & Coleman, Phillips Law Group, TorHoerman Law, Welsh & and Welsh
Review summary
Not independently rated by Medrecords AI. Cited public reviews are listed under Sources; Medrecords AI assigns no star rating without verified evidence.
04

What to confirm before you sign

Supio publishes 5 of the 8 fields in the Content Hub rubric. Across all 318 vendors profiled in the Content Hub, the median is 5 of 8. The gaps below are not marks against the vendor — most of this industry quotes on request. They are simply the questions you still have to ask, and the answers are worth getting in writing before a file changes hands.

  1. What does a real 1,000-page file cost, all in?
    Ask for a worked example rather than a rate card. Duplicate pages, rush fees and monthly minimums are where the quoted rate and the final invoice separate.
    Indicative cost83% of all profiled vendors leave this unpublishedOurs: 10¢ a page, duplicates free
  2. What is the turnaround on a 1,000-page file, and is that a median or a best case?
    Ask what the clock starts from — receipt, or the point the file clears intake — and what the same number looks like in your busiest week.
    Typical turnaround76% of all profiled vendors leave this unpublishedOurs: same day on the self-service plan
  3. What formats does the deliverable come in, and do the citations survive export?
    Ask to see an exported file rather than a screen share. A citation that works inside the vendor's viewer and dies in Word is not a citation you can file.
    Export formats92% of all profiled vendors leave this unpublishedOurs: DOCX or HTML, every citation stays a live link
  4. Where do the records live, and who signs the BAA?
    Protected health information is going to leave your office. Ask which entity holds it, in which country, and who is on the hook if it leaks.
  5. Is my data used to train a model?
    Ask for the answer in the contract rather than the sales call, and check whether it also binds their subprocessors.

Key facts

Segment

AI-native / Tech-enabled service, Legal (PI / Mass Tort), Mass Tort / Settlement / Lien

Website

https://www.supio.com

Founded

2021

HQ

Seattle, WA — exact street address Not published

Headcount

11–50 employees

Ownership

Private, venture-backed. Crunchbase lists 2 rounds: a Series B led by Sapphire Ventures and a Series A; other named investor Mayfield Fund (5 total investors listed). Amounts/dates/valuation Not published (obfuscated on free Crunchbase view). Founders: Jerry Zhou (CEO), Kyle Lam (CTO).

Pricing

Not published (not disclosed on public site)

Certifications

SOC 2 Type II certified, HIPAA compliant, PHIPA compliant, GDPR compliant, states 24/7 monitoring with US, UK and and Canada data centers

Not publishedTurnaround

Sources

How Medrecords AI does this work

Medrecords AI does this category of work as software. The record is sorted, deduplicated and read in minutes, every statement cited back to its page, and a qualified human signs off on what it means.

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Last verified: 2026-08-15