Records Retrieval Solutions vs Supio

By Ahmed Jemaa, Co-Founder & CEO of Medrecords AI · Updated 20 Oct 2026

If you are weighing alternatives, Records Retrieval Solutions is built for law firms, insurers and life sciences and Supio is built for plaintiff and pi firms. The choice turns on the output you need and how each prices it. Medrecords AI adds a third option: per-page record review with cited deliverables.

Key takeaways

• Records Retrieval Solutions is a record retrieval service product for law firms, insurers and life sciences. It is best known for nationwide retrieval with a 15-day commitment.
• Supio is a plaintiff firm platform product for plaintiff and pi firms. It is best known for a broad plaintiff-firm platform with $91m raised.
• Both publish their citation approach differently: Records Retrieval Solutions says not applicable to retrieval, while Supio says evidence-based drafting per its site.
• Pricing is the fastest filter: Records Retrieval Solutions is quote-based and Supio is not published; demo required.
• Medrecords AI is the third option: per-page pricing, source-linked output and a drafted chronology, demand or report from the same record set.

Side by side

What is Records Retrieval Solutions?

Records Retrieval Solutions is a record retrieval service product for law firms, insurers and life sciences. Its published scope covers nationwide medical record retrieval. It works with paper and electronic records and describes its citation position as not applicable to retrieval. On security it lists founded 2014; hipaa-compliant, with a 15-day retrieval commitment (recordrs.com).. The company was founded in 2014; its public funding and headcount position is not published. and 11-50 employees (linkedin).. It is the better fit when buyers who need records retrieved.

What is Supio?

Supio is a plaintiff firm platform product for plaintiff and pi firms. Its published scope covers intake to verdict: chronologies, demands and drafting. It works with medical records and describes its citation position as evidence-based drafting per its site. On security it lists soc 2 and hipaa noted on its site; investors include mayfield and thomson reuters ventures.. The company was founded in 2021; its public funding and headcount position is $91m total; latest $60m series b, per its announcement. and 169 employees (pitchbook).. It is the better fit when plaintiff firms wanting one ai platform.

These are Medrecords AI customers, not independent reviewers. Quotes come from recorded demos and customer calls, shared with permission.

Records Retrieval Solutions is a record retrieval service product for law firms, insurers and life sciences, with a scope that covers nationwide medical record retrieval. Supio is a plaintiff firm platform product for plaintiff and pi firms, with a scope that covers intake to verdict: chronologies, demands and drafting. If those 2 descriptions point at different teams, the decision is mostly about which team owns the file, not which feature list is longer.

On pricing, Records Retrieval Solutions is quote-based, while Supio is not published; demo required. On citations, Records Retrieval Solutions: not applicable to retrieval. Supio: evidence-based drafting per its site. Ask both for a sample where a finding opens the underlying record page, then price the same file.

Demand and drafting

Records Retrieval Solutions covers nationwide medical record retrieval. Supio covers intake to verdict: chronologies, demands and drafting. If one of those scopes is the exact output your team hands to counsel, that is the faster starting point. If both can produce it, compare the draft, the template flexibility and how many edits the attorney still has to make.

Medical records and chronologies

Ask both to process the same messy record set, including scans, duplicates, handwritten notes and missing pages. Records Retrieval Solutions works with paper and electronic records and says not applicable to retrieval. Supio works with medical records and says evidence-based drafting per its site. The output that survives the source-link check is the one worth a contract.

Pricing and contract

Records Retrieval Solutions is quote-based. Supio is not published; demo required. Neither comparison should stop at the monthly figure. Ask whether pricing is per user, case, demand, page or custom; whether revisions and human review are included; whether there are page limits or overages; and what onboarding costs in staff time.

Security and data handling

Records Retrieval Solutions lists founded 2014; hipaa-compliant, with a 15-day retrieval commitment (recordrs.com).. Supio lists soc 2 and hipaa noted on its site; investors include mayfield and thomson reuters ventures.. Ask for the BAA, the DPA, where data is stored, how long it is retained, and whether client data is used for model training. A security page is a starting point, not the contract.

Workflow fit

Records Retrieval Solutions is the better fit when buyers who need records retrieved. Supio is the better fit when plaintiff firms wanting one ai platform. Medrecords AI is the better fit when the job is a cited chronology plus a drafted demand, IME report or deposition summary, without a platform migration.

How to test both on one file

1. Upload the same record set to Records Retrieval Solutions, Supio and Medrecords AI.
2. Open the source link behind one chronology entry or summary line in each output.
3. Compare the draft you would send to counsel, then compare the bill for the same page count.

This is the fastest way to tell a records service from a software platform. The output that survives the citation check is the one worth a contract.

Migration and switching

Switching between Records Retrieval Solutions, Supio and Medrecords AI is less about data export than about trust. Ask each vendor for a named onboarding contact, a sample migration plan, the export formats and a go-live date. Then re-run 3 representative files, including one messy record set, and compare the chronology, the citations and the bill before you cancel anything. A migration that saves a subscription but loses the source trail is not a saving.

Keep the old tool live until one real file has passed the citation check. That single test tells you more than a migration deck, because it shows how the new vendor handles the records your team actually receives.

Where Medrecords AI fits

Medrecords AI is not a replacement for Records Retrieval Solutions when you need a record retrieval service platform, or for Supio when you need a plaintiff firm platform platform. It is the third option for the record-review step: upload a record set, get a source-linked chronology and a drafted demand package, IME report or deposition summary, then review, revise and sign it.

That matters when the bottleneck is the file rather than the firm. Medrecords AI publishes its price at 10 cents per deduplicated page, falling to 5 cents at volume, with duplicates free. It reads PDFs, scans, handwriting and DICOM imaging. First case is free on us, with no page cap and no card.

Bottom line

Choose Records Retrieval Solutions when buyers who need records retrieved. Choose Supio when plaintiff firms wanting one ai platform. Choose Medrecords AI when the job is a cited chronology plus a drafted demand, IME report or deposition summary, with published per-page pricing and a free first case.

The worst outcome is buying a platform for a problem your team does not have. Run one real file through each option, open the source behind one finding, and compare the draft you would send to counsel. Decide on the output, the citations and the bill, not the demo.

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