What it does
General remote staffing across accounting, real estate, tourism/travel, software development, customer service; healthcare/medical/legal not listed among specialties on homepage, but third-party 'top healthcare BPO' roundup credits Cloudstaff with HIPAA/ISO 27001-certified remote staffing for healthcare and back-office roles. Everything above is drawn from the 7 public sources cited at the foot of this page. Fields the company does not publish are marked as unpublished below rather than estimated.
Key facts
| Segment | Offshore (non-India): PH / LatAm / Other |
| Website | |
| Pricing | Not published (offers a 'Team Builder' savings-estimate tool) |
| Certifications | ISO 27001; HIPAA compliance (per third-party source, not confirmed directly on homepage) |
| Founded | 2005 |
| HQ | Sydney, NSW, Australia (headquarters field on its LinkedIn company page); its own site lists delivery centres in the Philippines, India, Kenya and Colombia |
| Headcount | 6,000+ staff |
| Ownership | Lloyd Ernst (CEO and founder), who launched Cloudstaff in 2005 |
| Not published | Turnaround |
Medrecords AI vs Cloudstaff at a glance
Same 8 rubric rows, side by side. Vendor cells repeat what Cloudstaff publishes; a row it has not published stays that way. Medrecords AI cells are our own published terms.
| Rubric row | Medrecords AI | Cloudstaff |
| Processing model | AI drafts and cites; you review and sign. Every line cites its source page. | Outsourced Human Team (offshore, People + Tech model) |
| Human QA | Yours, not ours. Output is editable and every claim links to the page it came from. | Not applicable (staffing service) |
| Typical turnaround | Minutes to hours per file | Not published |
| Pricing model | Pay per page, no subscription (Self-Service); annual licence for Enterprise On-Prem | Seat-based, bundled monthly staffing fee |
| Indicative cost | from 10¢ to as low as 5¢ a page, duplicates free | Avg. hourly rate under $25/hr; min. project $1,000+ |
| Export formats | DOCX, PDF and HTML, hyperlinked back to every source page; API or SFTP delivery | Not applicable |
| Best for | Law firms, IME clinics, legal nurse consultants and small TPAs | Scaling offshore teams across PH, India, Colombia, Kenya, Sri Lanka |
| Customer satisfaction | We publish no rating of our own | 4.7/5 on Clutch (3 reviews) |
Longer versions: Medrecords AI vs Cloudstaff, head to head · Cloudstaff alternatives compared.
The boundary on our side does not move: the software drafts and cites; you review, you revise, you sign.
Evaluation criteria
Profile notes
What to confirm before you sign
Cloudstaff publishes 7 of the 8 fields in the Content Hub rubric. Across the 30 Offshore (non-India): PH / LatAm / Other vendors profiled here, the median is 6 of 8.
The other 9 questions, and what all 270 profiled vendors do and do not publish, are in the evaluation guide.
