What it does
General remote/offshore staffing: direct hire, talent-on-demand, EOR/payroll, equipment, browser security — virtual assistants across many functions; no dedicated medical record review or legal paralegal vertical confirmed. Everything above is drawn from the 8 public sources cited at the foot of this page. Fields the company does not publish are marked as unpublished below rather than estimated.
Key facts
| Segment | Offshore (non-India): PH / LatAm / Other |
| Website | |
| Founded | 2020 (as Support Shepherd); rebranded to Somewhere in 2024; founder's first outsourcing business traced to 2009 |
| Headcount | 185 team members (per company About page); 11,000+ team members placed with clients cumulatively |
| Ownership | Privately held; founder Marshall (surname not published) |
| Pricing | Not published on About page ('simple monthly pricing, no hidden costs') |
| HQ | Dallas, Texas |
| Certifications | SOC 2, ISO 27001, and GDPR compliant |
| Not published | Turnaround |
Medrecords AI vs Somewhere at a glance
Same 8 rubric rows, side by side. Vendor cells repeat what Somewhere publishes; a row it has not published stays that way. Medrecords AI cells are our own published terms.
| Rubric row | Medrecords AI | Somewhere |
| Processing model | AI drafts and cites; you review and sign. Every line cites its source page. | Outsourced Human Team (offshore recruitment/placement) |
| Human QA | Yours, not ours. Output is editable and every claim links to the page it came from. | None disclosed |
| Typical turnaround | Minutes to hours per file | Not published |
| Pricing model | Pay per page, no subscription (Self-Service); annual licence for Enterprise On-Prem | Placement fee (% of first-year salary) |
| Indicative cost | from 10¢ to as low as 5¢ a page, duplicates free | 35% of first-year salary (e.g., $35k on $100k hire) |
| Export formats | DOCX, PDF and HTML, hyperlinked back to every source page; API or SFTP delivery | Not published |
| Best for | Law firms, IME clinics, legal nurse consultants and small TPAs | One-time executive or specialist hire placements |
| Customer satisfaction | We publish no rating of our own | 4.5/5 on Trustpilot; 4.8/5 employee rating on Glassdoor (249 reviews) |
Longer versions: Medrecords AI vs Somewhere, head to head · Somewhere alternatives compared.
The boundary on our side does not move: the software drafts and cites; you review, you revise, you sign.
Evaluation criteria
Profile notes
What to confirm before you sign
Somewhere publishes 6 of the 8 fields in the Content Hub rubric. Across the 30 Offshore (non-India): PH / LatAm / Other vendors profiled here, the median is 6 of 8.
- What is the turnaround on a 1,000-page file, and is that a median or a best case?Ask what the clock starts from — receipt, or the point the file clears intake — and what the same number looks like in your busiest week.
- What formats does the deliverable come in, and do the citations survive export?Ask to see an exported file rather than a screen share. A citation that works inside the vendor's viewer and dies in Word is not a citation you can file.
The other 7 questions, and what all 270 profiled vendors do and do not publish, are in the evaluation guide.
