NewMissing Records Detection: flags every visit, provider, and date missing from the file. See how →
  1. Solutions
  2. Case types
  3. Philips CPAP
Sleep apnea machine cases

The recall names the device. The case has to name the serial number.

Medrecords AI lines up the device file with the medical file: the DME delivery, the serial number, the usage downloads, the recall and the replacement, then the symptoms, the diagnosis and every other cause the chart records. Every entry links to its page.

  • HIPAA, under a BAA
  • SOC 2
  • 100 pages a minute
  • First case is free on us
1 device, 2 filestap a point
Device file
Medical file
15 Feb 2022Replacement recordDevice file

Replacement device shipped. Original returned.

p. 14device returned
Illustrative case. The patient, device, dates and pages are fictional. The recall date is real.
15Mdevices

Roughly how many Philips sleep and breathing devices the June 2021 recall covered worldwide.

Philips
$1.075Bsettlement

The personal injury settlement Philips agreed to in 2024.

Philips, MDL No. 3014
3014MDL

The federal CPAP litigation, centralized in the Western District of Pennsylvania.

JPML, MDL No. 3014
100pages a minute

How fast Medrecords AI reads the file.

Medrecords AI
Where CPAP cases turn

6 places the claims review looks first. The chronology gets you there before it does.

A CPAP claim needs the right device, enough use and a diagnosis on the list. These are the points where it gets decided, each flagged with its page.

Device file

Which device

The model and serial number from the DME delivery ticket, the recall registration and the replacement record, side by side.

serial on file
Device file

How much use

Usage downloads and compliance reports in order, so hours of use have pages behind them.

use pattern
Device file

The recall and the replacement

When the device was registered, replaced and returned. A returned device changes what can be tested.

device returned
Medical file

Symptom onset

The first note of cough, sinus problems or breathing trouble, dated and quoted, set against the years of use.

symptom onset
Medical file

Every other cause

Smoking, work exposures, family history and prior lung disease the chart records, each with its page.

other cause noted
Both

The records that never arrived

The DME ticket, the usage download, the pathology report a note mentions. Listed with the page that points to each one.

missing-records list
Sample output

What comes back: the device file and the medical file, every line cited.

DateSourceFindingPageFlag
12 Apr 2017DME delivery ticketDreamStation delivered. Serial number on the ticket.p. 3serial on file
1 Oct 2019Usage downloadUsed on 94% of nights, 7 hours on average.p. 8use pattern
1 Jul 2021Recall registrationSerial registered on the recall site.p. 11cited
15 Feb 2022Replacement recordReplacement device shipped. Original returned.p. 14device returned
Fictional case built for this page. Real output carries the same columns, with every page linked to the source PDF.
How it works

Send both files. Get 1 timeline back.

What you send

  • DME delivery tickets, usage downloads and recall records
  • Sleep study, pulmonology and oncology records
  • Imaging and pathology reports
  • Pharmacy and primary care records
  • Any format: PDFs, scans, faxes, phone photos

What you get

  • Device model and serial number, with pages
  • Usage over time from every download in the file
  • Symptom onset and diagnosis in order
  • Every alternative cause the chart records
  • A list of records the file refers to but does not contain

We lay out the record. Your experts give the causation opinion.

We assemble and cite the device history, the use and the medical course. We do not say the foam caused the illness, decide settlement eligibility or value the claim. Those belong to your experts and the claims process.

HIPAA, under a signed BAAEvery file is handled under our Business Associate Agreement.
SOC 2Encryption in transit and at rest, and PHI access logging on every event.
Never trains a modelYour records never train any AI model, ours or anyone else’s.
Deleted after deliveryFiles are deleted 30 days after delivery, with an audit log of every access.
Questions

Philips CPAP case review, answered.

Can you confirm the device was part of the recall?

We pull the model and serial number from every record that shows them, with pages. Whether that device was covered is checked against the recall list by you.

Can you read usage downloads?

Yes, if you have them as documents or printouts. Compliance reports and usage summaries are read like any other record and placed on the timeline.

Does this help with settlement claim packets?

Yes. The device, use, diagnosis and dates are pulled into 1 cited summary per claimant, ready for your team to check against the claim criteria.

Do you retrieve records from providers?

No. Medrecords AI does not retrieve records from providers or facilities. You bring the records you already have, and review starts in minutes from upload.

Related case types

Send us 1 CPAP case. The first case is free on us.

Book a short demo. After it we open trial access on one of your own cases, the first one free on us, with the chronology back page-cited.