What it does
Medical transcription (physician dictation to clinical documentation), medical data entry, medical coding & billing (claims/RCM support), medical claims processing outsourcing, medical telephone answering service, virtual assistant services for legal process outsourcing (referenced via blog content). Everything above is drawn from the 6 public sources cited at the foot of this page. Fields the company does not publish are marked as unpublished below rather than estimated.
Key facts
| Segment | Offshore (non-India): PH / LatAm / Other |
| Website | |
| Founded | 2005 ('trusted by healthcare providers since 2005') |
| HQ | Summit One Tower, Mandaluyong City, Philippines |
| Certifications | ISO 27001; PCI-DSS; HIPAA-compliant (with BAAs, privacy training, controlled PHI access) |
| Headcount | 501-1,000 employees |
| Ownership | Filipino-owned, privately held (direct company, not a reseller) |
| Not published | PricingTurnaround |
Medrecords AI vs Magellan Solutions at a glance
Same 8 rubric rows, side by side. Vendor cells repeat what Magellan Solutions publishes; a row it has not published stays that way. Medrecords AI cells are our own published terms.
| Rubric row | Medrecords AI | Magellan Solutions |
| Processing model | AI drafts and cites; you review and sign. Every line cites its source page. | Outsourced Human Team (offshore BPO) |
| Human QA | Yours, not ours. Output is editable and every claim links to the page it came from. | None disclosed |
| Typical turnaround | Minutes to hours per file | Not published |
| Pricing model | Pay per page, no subscription (Self-Service); annual licence for Enterprise On-Prem | Contracted/Volume-based |
| Indicative cost | from 10¢ to as low as 5¢ a page, duplicates free | $5,000-$999,999/year; <$25/hr average |
| Export formats | DOCX, PDF and HTML, hyperlinked back to every source page; API or SFTP delivery | Not published |
| Best for | Law firms, IME clinics, legal nurse consultants and small TPAs | Healthcare claims processing and patient data management |
| Customer satisfaction | We publish no rating of our own | 4.5/5 on Clutch (12 reviews) |
Longer versions: Medrecords AI vs Magellan Solutions, head to head · Magellan Solutions alternatives compared.
The boundary on our side does not move: the software drafts and cites; you review, you revise, you sign.
Evaluation criteria
Profile notes
What to confirm before you sign
Magellan Solutions publishes 6 of the 8 fields in the Content Hub rubric. Across the 30 Offshore (non-India): PH / LatAm / Other vendors profiled here, the median is 6 of 8.
- What is the turnaround on a 1,000-page file, and is that a median or a best case?Ask what the clock starts from — receipt, or the point the file clears intake — and what the same number looks like in your busiest week.
- What formats does the deliverable come in, and do the citations survive export?Ask to see an exported file rather than a screen share. A citation that works inside the vendor's viewer and dies in Word is not a citation you can file.
The other 7 questions, and what all 270 profiled vendors do and do not publish, are in the evaluation guide.
