What it does
Reciprocity Industries publishes these service lines: Legal call center services (client intake, lead follow-up, contract services), Litigation support division for mass tort cases, Legal marketing (landing pages, TV/digital advertising, SEO/PPC), Website management, Software development, Business call center services and Consulting. Everything above is drawn from the 3 public sources cited at the foot of this page. Fields the company does not publish are marked as unpublished below rather than estimated.
Key facts
| Segment | Mass Tort / Settlement / Lien |
| Website | |
| Founded | 2008 |
| HQ | 2727 Central Ave STE 4, Billings, MT 59102 |
| Headcount | 150+ employees |
| Ownership | Founder-owned; founded by Andrew Van Arsdale and Tyler Cross |
| Not published | PricingTurnaroundCertifications |
Medrecords AI vs Reciprocity Industries at a glance
Same 8 rubric rows, side by side. Vendor cells repeat what Reciprocity Industries publishes; a row it has not published stays that way. Medrecords AI cells are our own published terms.
| Rubric row | Medrecords AI | Reciprocity Industries |
| Processing model | AI drafts and cites; you review and sign. Every line cites its source page. | Human team (call center + case management) |
| Human QA | Yours, not ours. Output is editable and every claim links to the page it came from. | None disclosed |
| Typical turnaround | Minutes to hours per file | Not published |
| Pricing model | Pay per page, no subscription (Self-Service); annual licence for Enterprise On-Prem | Quote-based |
| Indicative cost | from 10¢ to as low as 5¢ a page, duplicates free | Not published |
| Export formats | DOCX, PDF and HTML, hyperlinked back to every source page; API or SFTP delivery | Not published |
| Best for | Law firms, IME clinics, legal nurse consultants and small TPAs | Client intake & litigation support for PI/mass tort law firms |
| Customer satisfaction | We publish no rating of our own | 4.4/5 aggregate rating on Trustanalytica (Billings, MT listing) |
Longer versions: Medrecords AI vs Reciprocity Industries, head to head · Reciprocity Industries alternatives compared.
The boundary on our side does not move: the software drafts and cites; you review, you revise, you sign.
Evaluation criteria
Profile notes
What to confirm before you sign
Reciprocity Industries publishes 5 of the 8 fields in the Content Hub rubric. Across the 23 Mass Tort / Settlement / Lien vendors profiled here, the median is 4 of 8. Of the 3 it leaves unpublished, these 2 matter most.
- What does a real 1,000-page file cost, all in?Ask for a worked example rather than a rate card. Duplicate pages, rush fees and monthly minimums are where the quoted rate and the final invoice separate.
- What is the turnaround on a 1,000-page file, and is that a median or a best case?Ask what the clock starts from — receipt, or the point the file clears intake — and what the same number looks like in your busiest week.
The other 7 questions, and what all 270 profiled vendors do and do not publish, are in the evaluation guide.
