What it does
Visaya KPO publishes these service lines: Health Information Management incl. medical records retrieval and outreach (AI-assisted locate/classify/index records + human validation) and broader KPO services. Everything above is drawn from the 6 public sources cited at the foot of this page. Fields the company does not publish are marked as unpublished below rather than estimated.
Key facts
| Segment | Offshore (non-India): PH / LatAm / Other |
| Website | |
| Founded | 2007 (self-reported on its LinkedIn company page) |
| HQ | Ortigas Center, Pasig City, Metro Manila, Philippines (exact street address not published) |
| Ownership | Privately held (company type self-reported on its LinkedIn company page) |
| Certifications | HIPAA compliant; AAPC certified; AHIMA certified |
| Headcount | 501-1,000 employees |
| Not published | PricingTurnaround |
Medrecords AI vs Visaya KPO at a glance
Same 8 rubric rows, side by side. Vendor cells repeat what Visaya KPO publishes; a row it has not published stays that way. Medrecords AI cells are our own published terms.
| Rubric row | Medrecords AI | Visaya KPO |
| Processing model | AI drafts and cites; you review and sign. Every line cites its source page. | AI + Human QA |
| Human QA | Yours, not ours. Output is editable and every claim links to the page it came from. | Included |
| Typical turnaround | Minutes to hours per file | Not published |
| Pricing model | Pay per page, no subscription (Self-Service); annual licence for Enterprise On-Prem | Quote-based |
| Indicative cost | from 10¢ to as low as 5¢ a page, duplicates free | Not published |
| Export formats | DOCX, PDF and HTML, hyperlinked back to every source page; API or SFTP delivery | Not published |
| Best for | Law firms, IME clinics, legal nurse consultants and small TPAs | Healthcare payer/provider HIM & records outsourcing |
| Customer satisfaction | We publish no rating of our own | No public reviews found |
Longer versions: Medrecords AI vs Visaya KPO, head to head · Visaya KPO alternatives compared.
The boundary on our side does not move: the software drafts and cites; you review, you revise, you sign.
Evaluation criteria
Profile notes
What to confirm before you sign
Visaya KPO publishes 5 of the 8 fields in the Content Hub rubric. Across the 30 Offshore (non-India): PH / LatAm / Other vendors profiled here, the median is 6 of 8. Of the 3 it leaves unpublished, these 2 matter most.
- What does a real 1,000-page file cost, all in?Ask for a worked example rather than a rate card. Duplicate pages, rush fees and monthly minimums are where the quoted rate and the final invoice separate.
- What is the turnaround on a 1,000-page file, and is that a median or a best case?Ask what the clock starts from — receipt, or the point the file clears intake — and what the same number looks like in your busiest week.
The other 7 questions, and what all 270 profiled vendors do and do not publish, are in the evaluation guide.
