What it does
Clareto publishes 1 service line: Health information exchange providing medical record retrieval services to the life insurance industry (APS/EHR retrieval). Everything above is drawn from the 4 public sources cited at the foot of this page. Fields the company does not publish are marked as unpublished below rather than estimated.
Key facts
| Segment | Insurance Underwriting & Payer Chart Review |
| Website | No standalone site since the acquisition; previously clareto.com. |
| Ownership | Acquired by Munich Re Life US in 2022 (from prior independent/investor ownership); subsequently acquired by MIB Group from Munich Re, announced ~May 2025 |
| Founded | 2000, as MedVirginia, Inc., which does business as Clareto |
| HQ | Richmond, VA, USA (as published on its site before it went offline) |
| Not published | HeadcountPricingTurnaroundCertifications |
Medrecords AI vs Clareto at a glance
Same 8 rubric rows, side by side. Vendor cells repeat what Clareto publishes; a row it has not published stays that way. Medrecords AI cells are our own published terms.
| Rubric row | Medrecords AI | Clareto |
| Processing model | AI drafts and cites; you review and sign. Every line cites its source page. | Not published |
| Human QA | Yours, not ours. Output is editable and every claim links to the page it came from. | Included (successor MIB "RiskRighter" offers human-prepared EHR summaries) |
| Typical turnaround | Minutes to hours per file | Successor product states majority of records released in under a day, "90% faster than the average traditional APS" |
| Pricing model | Pay per page, no subscription (Self-Service); annual licence for Enterprise On-Prem | Not published |
| Indicative cost | from 10¢ to as low as 5¢ a page, duplicates free | Successor product claims ~50% average per-record savings vs. traditional APS retrieval |
| Export formats | DOCX, PDF and HTML, hyperlinked back to every source page; API or SFTP delivery | Successor product supports PDF, HTML, XML, JSON (Medical Data Consolidation service) |
| Best for | Law firms, IME clinics, legal nurse consultants and small TPAs | Life insurance underwriting requiring rapid multi-source medical record consolidation |
| Customer satisfaction | We publish no rating of our own | No public reviews found |
Longer versions: Medrecords AI vs Clareto, head to head · Clareto alternatives compared.
The boundary on our side does not move: the software drafts and cites; you review, you revise, you sign.
Evaluation criteria
Profile notes
What to confirm before you sign
Clareto publishes 6 of the 8 fields in the Content Hub rubric. Across the 19 Insurance Underwriting & Payer Chart Review vendors profiled here, the median is 4 of 8.
- How do you charge — per page, per file, per hour, or per seat?Get the unit before you scope a pilot. A per-hour or per-seat quote and a per-page quote behave very differently once a file runs past 1,000 pages.
- Which parts of this are done by software, and which by people?Ask for the split step by step. "AI-assisted" and "human-reviewed" each cover a very wide range of how much review actually happens.
The other 7 questions, and what all 270 profiled vendors do and do not publish, are in the evaluation guide.
