The period at the crash time
Log-on, acceptance, pickup and drop-off times set beside the crash time from the police report, so the coverage period is a fact on the page.
Cal. Pub. Util. Code §5433NewMissing Records Detection: flags every visit, provider, and date missing from the file. See how →
- Solutions
- Case types
- Uber and Lyft accidents
In a rideshare crash, the minute decides the policy. The chart decides the rest.
Coverage turns on whether the app was off, on, or carrying a passenger. Medrecords AI lines up the trip record with the injury chronology, so the crash time, the coverage period and the treatment all sit on 1 timeline. Every entry links to its page.
- HIPAA, under a BAA
- SOC 2
- 100 pages a minute
- First case is free on us
1 crash, 2 recordstap a point
Trip record
Medical file
21 Mar 2025Insurer letterTrip record
Claim opened under the TNC policy. Coverage period stated as "app on, waiting".
Illustrative case. The people, trip, dates and pages are fictional.
$1Mcoverage
Minimum TNC liability coverage in California once a ride is accepted and during the trip.
Cal. Pub. Util. Code §5433(b)$50Kper person
The California minimum when the app is on but no ride is accepted.
Cal. Pub. Util. Code §5433(c)3app periods
Off, waiting, and matched or carrying a passenger. Each can land on a different policy.
Cal. Pub. Util. Code §5433100pages a minute
How fast Medrecords AI reads the file.
Medrecords AI
Where rideshare cases turn
Trip record Trip record Trip record Medical file Medical file Both
6 places the carrier looks first. The chronology gets you there before they do.
A rideshare case is a car case with a coverage fight stacked on top. These are the points where the trip record and the medical file meet, each flagged with the page behind it.
The insurer's version
Every coverage position the carrier states in writing, set against the trip log. A mismatch is flagged with both pages.
flaggedWho was in the car
Driver, passenger, or someone in the other vehicle. The injury chronology is built for the person you represent, with the role on every page.
citedThe first medical note
How the ED described the mechanism, the seat position and the complaints, quoted with the time of the note.
citedThe gap in treatment
Every interval over 30 days between visits, with both dates and the reason if the chart gives one.
flaggedThe records that never arrived
The trip receipt, the insurer's coverage letter, the imaging a referral ordered. Listed with the page that points to each one.
missing-records list
Sample output
What comes back: the trip record and the medical file, every line cited.
| Date | Source | Finding | Page | Flag |
|---|---|---|---|---|
| 8 Mar 2025, 22:51 | Trip log | Driver accepts a ride request. Period 2 begins. | p. 4 | period 2 |
| 8 Mar 2025, 23:02 | Trip log | Passenger picked up. Period 3 begins. | p. 4 | period 3 |
| 8 Mar 2025, 23:09 | Police report | T-bone collision at an intersection. Rideshare vehicle struck on the passenger side. | p. 9 | crash time |
| 21 Mar 2025 | Insurer letter | Claim opened under the TNC policy. Coverage period stated as "app on, waiting". | p. 15 | conflicts with p. 4 |
| Date | Source | Finding | Page | Flag |
|---|---|---|---|---|
| 8 Mar 2025, 23:48 | Emergency department | Rear passenger, belted. Right shoulder pain, chest wall bruising. | p. 31 | cited |
| 2 Apr 2025 | Orthopedics | Right shoulder MRI ordered. Sling. | p. 52 | cited |
| 24 Apr 2025 | Imaging center | Full-thickness supraspinatus tear. | p. 60 | cited |
| 30 May to 21 Jul 2025 | No provider | No visits for 52 days. Surgery rescheduled twice. | none | gap, 52 days |
| 28 Jul 2025 | Orthopedic surgery | Arthroscopic rotator cuff repair. | p. 88 | cited |
| 6 Nov 2025 | Physical therapy | Discharge. Overhead reach limited to 140 degrees. | p. 131 | cited |
Fictional case built for this page. Real output carries the same columns, with every page linked to the source PDF.
How it works
Send the crash file. Get 1 timeline back.
What you send
- The police report and any trip logs or receipts you have
- Insurer correspondence and coverage letters
- ED, treating and therapy records
- Billing ledgers and itemized statements
- Any format: PDFs, scans, faxes, phone photos
What you get
- A timeline of the trip record against the crash time
- Coverage positions in writing, flagged where they conflict with the log
- A page-cited injury chronology from the scene forward
- Every treatment gap over 30 days, with both dates
- A list of records the file refers to but does not contain
We lay out the record. Coverage and causation stay with you.
We place what the trip log, the police report and the treating records say on 1 timeline, with pages. We do not decide which policy applies, interpret state TNC law or say the crash caused the injury. Those belong to you and your experts.
HIPAA, under a signed BAAEvery file is handled under our Business Associate Agreement.
SOC 2Encryption in transit and at rest, and PHI access logging on every event.
Never trains a modelYour records never train any AI model, ours or anyone else’s.
Deleted after deliveryFiles are deleted 30 days after delivery, with an audit log of every access.
Questions
Uber and Lyft accident record review, answered.
Do you decide which insurance policy applies?
No. We put the trip times and the crash time on 1 timeline with pages, so the coverage period is easy to see and argue. Which policy applies under your state's law is your call.
Can you read Uber or Lyft trip data?
If you have it as a document, yes: trip receipts, driver logs and insurer letters are read like any other record. We do not pull data from Uber, Lyft or any insurer.
Does this work for passengers, drivers and people in the other car?
Yes. The chronology is built for the person you represent, and every entry is tied to that person, so records for another occupant never leak into the file.
Do you retrieve records from providers?
No. Medrecords AI does not retrieve records from providers or facilities. You bring the records you already have, and review starts in minutes from upload.
Related case types
Send us 1 rideshare file. The first case is free on us.
Book a short demo. After it we open trial access on one of your own cases, the first one free on us, with the timeline back page-cited.