Review a personal injury case in Medrecords AI
Medrecords AI has 2 case types for injury claims. Use Personal Injury for falls, premises cases and dog bites. Use Motor Vehicle Accident (MVA) for any crash. Both build a cited chronology, help you find prior injuries and breaks in care, and write damages and demand reports that you check before you send.
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Case type playbooks
What a personal injury file has to show
Most injury files turn on 3 questions. What happened? What did it cause? What was already there before? Medrecords AI sorts the records so you can answer each 1 with page cites.
On these case types, Q&A on the case is set up to look for:
- How the injury happened, as each record tells it
- What providers wrote about cause, both for and against a link
- Earlier treatment to the same body parts
- Breaks in treatment
- Work limits and lasting problems, as the records state them
It reports these facts. It never decides causation, fault, permanency or what a claim is worth. Those calls are yours or your expert's.
The other 7 pages in this playbook
| Step | Page | What you do |
|---|---|---|
| 1 | Set up the case, and when to pick MVA | Pick the type and check the crash details |
| 2 | Upload the right records and bills | Collect medical records, bills and prior records |
| 3 | Find gaps in treatment | Spot breaks in care and the reason given |
| 4 | Find prior injuries and check the mechanism | Compare before and after, and each account of the injury |
| 5 | Prepare a damages summary and demand narrative | Pick and check your reports |
| 6 | Work through a fictional rear-end crash | See the whole flow on 1 sample case |
| 7 | Personal injury questions | Liens, IME reports and defense review |
A short route through a case
- Create the case. Pick Personal Injury or Motor Vehicle Accident (MVA).
- Upload every record and bill for the claimant. Keep Remove duplicate pages on.
- When the case says Needs confirming, check the key date, the body parts and the case details. You cannot edit them after you confirm.
- Read the timeline around the date of injury. Click any entry to see its source page.
- Work through the missing records list and look for breaks in care.
- Create your reports in Report Studio and run the verification check.
Reports you get by default
Both case types start with 3 reports ticked: Record Review, Causation Analysis and Damages Summary. You can untick any of them before you confirm. You can add others later, such as the Demand Package Narrative or the Pre-existing Condition Analysis. MVA cases also offer the MVA Demand Package and the Mechanism-of-Injury Consistency Analysis.
A new report costs 100 credits, and that includes 1 verification run. See create a report in Report Studio.
Where to read more
Our guide on record summaries for demand letters covers what a demand needs from the records. The bodily injury claims page shows how claims teams use the app.
Medrecords AI organizes and cites the records. Its output is not a medical or legal opinion and does not replace your expert.
Related help
- Set up a personal injury case, and when to pick MVA
- Choose the right case type
- Confirm the case details, key date and focus
- Read the medical chronology
Facts checked against the Medrecords AI app code on 2026-10-24.